The Girona Art Museum,  attached to the Catalan Heritage Agency, is committed to making websites accessible in accordance with Royal Decree 1112/2018, of September 7, on accessibility of websites and applications for mobile devices in the public sector (hereinafter, Royal Decree 1112/2018 of September 7).

This accessibility statement applies to www.museuart.cat.

 

Compliance status

  1. This website is partially compliant with Royal Decree 1112/2018, of 7 September due to the non-compliances and the exemptions listed below.

 

Non-accessible content

The content listed below is non-accessible for the following reasons:

1. None compliance with Royal Decree 1112/2018 of September 7:

There are some minor bugs related to generating content from CSS style sheets, which should actually be generated from HTML. Similarly, there are some style sheet rules that use advanced CSS3 properties that in some cases require specific — and therefore non-standard — code to run in all browsers.

On the other hand, there is old content that may not meet certain aspects of this statement because no alternative texts or titles have been defined in images, links, and other visual or text elements that do not strictly meet the purposes of this statement. so that they have a messy headline hierarchy or use line breaks instead of unnumbered paragraphs and / or lists to sort the information.

2. Disproportionate charge: Not applicable.

3. The content does not fall within the scope of applicable law: There may be office files in PDF or other formats published before September 20, 2018 that do not fully meet all accessibility requirements.

Preparation of this accessibility statement

This statement was prepared on 15th September 2020

The method used to prepare the statement has been an internal evaluation carried out in collaboration with the company aeiou, which manages the maintenance of the website.

The statement was last reviewed on: 13th October 2020


Observations and contact information

Communications

You may send communications regarding the accessibility requirements (Article 10.2.a) of Royal Decree 1112/2018 of September 7, through the following mailbox.
For example:

  • Reporting any possible non-compliance by this website.
  • Reporting any difficulty in accessing content.
  • Making any other queries or suggestions for improving accessibility to the website.

The communications will be received and transferred by the General Directorate of Citizens’ Services of the Department of the Vice-Presidency, Economy and Treasury, as the department responsible for web accessibility in the region.

Requests for accessible information and complaints

In order to make requests for accessible information and complaints (article 12 of Royal Decree 1112/2018), please go to the “Accessible content on the website” procedure and then the “Request accessible information or submit a complaint” modality.

Any natural or legal person may submit complaints concerning compliance with the requirements of Royal Decree 1112/2018 and request information concerning content that is excluded from the scope of this regulation.

Applications and complaints are registered in accordance with the requirements established by the Common Administrative Procedure of Public Administrations Act 39/2015 of 1 October.

 

Application procedure

The application procedure set out in Article 13 of Royal Decree 1112/2018 can be initiated at the “Accessible content on the website” procedure through the “Claim an application” modality.

If, once a request for accessible information or complaint has been made, it has been dismissed, you disagree with the decision made, or the response does not meet the requirements of Article 12.5 of RD 1112/2018, you may file a claim to

  • know and oppose the reasons for the rejection
  • urge the adoption of appropriate measures in if you do not agree with the decision made
  • state the reasons why you consider that the answer does not meet the requirements.

 

A claim can also be initiated in the event that 20 business days have elapsed and you have not received a response.

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